Satisfaction Guarantee
We Guarantee Every Order is Printed With Your Approved Design!
Since the start, our primary goal has been to provide superior accuracy, quality, and expedience. Our goal is to make sure your customer experience Is always great.
Customer satisfaction is at the top of our list of core company values, and we’re always looking for better ways to make our customers’ purchasing experiences better than ever.
The BT Imprintables Difference
• The Highest Rated in Customer Satisfaction & Reliability
• A+ Better Business Bureau Rating
• From assisting you place your order to providing quality one-on-one design assistance, we are happy to assist with all of your questions.
• We are available 7 days a week to make sure you have an amazing experience. Call (970)797-2496
Complete Design, Order Review, & Customer Approval Process
Our proofing processes are in place to make sure both your experience and our production process in order to deliver high quality products in a timely manner.
New Orders
Each and every new order receives expert design support. Our design experts will review your order to ensure your idea looks outstanding when printed on quality garments. We check the size of your art against industry standards and make sure that it’s properly aligned on the garments you’ve selected. We want you and your creativity to look your best! Our design experts will make enhancements along the way as they review.
Reorders
If you’ve ordered with us before and are placing a reorder for the same design, we won’t send a proof and ask for your approval, again. If you’d like a proof for a reorder, just email support@btimprintales.com
Communication and Updates
We believe it’s important to include our customers in the printing process, so we keep them informed every step of the way. Accuracy and deadline are our top priorities, so we will email you as your order progresses. You will know when your order has been received, you will know when your order ships with tracking information. Satisfaction is our number one promise to our customers.